SALESFORCE Program

Unlock the power of modern CRM and cloud-based solutions with our all-in-one platform focused on Salesforce development and administration. Whether you're a business analyst, aspiring developer, or tech enthusiast, our course is designed to blend intuitive user experience with powerful backend automation. Gain the skills to customize Salesforce, build workflows, manage data, and implement scalable business solutions using one of the world’s leading CRM platforms.

Salesforce Course Overview

This Salesforce Course teaches you how to build, customize, and manage powerful CRM solutions using Salesforce—no coding required. You’ll learn to configure objects, automate workflows, manage users and data, and set up reports and dashboards. The course also covers essential Salesforce best practices and real-world use cases. By the end, you’ll be able to confidently manage and optimize Salesforce environments for businesses of any size.

Key Features

Get noticed by top companies with support from our JobAssist Program in partnership with leading digital platforms
Master 10+ in-demand Salesforce tools and features, including Salesforce Admin, Flow Builder, Reports & Dashboards, AppExchange, and CRM Analytics
Comprehensive, blended learning covering Salesforce configuration, automation, data management, and user administration

Hands-on training with real-world Salesforce scenarios and client-style business processes
1 industry-aligned capstone project, where you’ll build and customize a fully functional Salesforce app
100+ hours of applied learning with industry case studies, simulations, and platform practice
Launch your career in Salesforce with expert mentoring and job-ready skills through our JobAssist Program

Skills Covered

Salesforce CRM

Salesforce Admin Console

Objects & Fields

Automation (Flow & Process Builder)

AppExchange

Reports & Dashboards

Data Management

Web-to-Lead & Forms

Benefits

Salesforce is one of the most widely used customer relationship management (CRM) platforms in the world. Trusted by businesses of all sizes across industries, Salesforce powers sales, service, marketing, and automation processes through the cloud. With growing demand for Salesforce professionals, careers in Salesforce administration, development, and consulting offer strong job security, competitive salaries, and flexible opportunities across both corporate and freelance roles.

Career Insight Widget

The Digital Partners Salesforce Training Program

The Digital Partners Salesforce Training Program offers comprehensive hands-on learning in CRM administration, cloud-based business processes, and platform customization using Salesforce. This program covers essential Salesforce tools and features such as Salesforce Admin Console, Flow Builder, Reports & Dashboards, AppExchange, and more. You’ll gain real-world experience through applied projects, including phase-end tasks and a final capstone project, where you’ll build and configure a complete Salesforce solution based on real business use cases. By the end of the program, you’ll be fully equipped to manage, optimize, and automate processes within Salesforce for any organization or client.

Fast-Track Your Salesforce Career

This career-focused program is designed to help you stand out as a skilled Salesforce professional by mastering the most in-demand tools and techniques in today’s CRM landscape.

With this program you will:

Learn how to configure, automate, and manage Salesforce environments with guidance from industry experts
Gain hands-on experience by building a complete Salesforce solution using real-world business scenarios
Earn an industry-recognized course completion certificate to validate your skills and boost your career opportunities

Salesforce Course Syllabus

Basics of Cloud Computing & Salesforce +

- Cloud‑computing fundamentals
- SaaS, PaaS, IaaS overview
- Leading cloud providers
- Creating a free Salesforce Developer Org

Sales Cloud Overview +

- Understanding Sales Cloud features
- Standard Sales process objects
- Lead & Opportunity management basics

Objects & Fields +

- Standard vs custom objects
- Field types & field‑level security
- Record Types & Page Layouts

Relationships +

- Lookup vs Master‑Detail
- Many‑to‑Many (Junction object)
- Hierarchical & self‑relationships

Security & Sharing +

- Org‑Wide Defaults & Role Hierarchy
- Profiles & Permission Sets
- Sharing Rules & Manual Sharing

Validation & Automation Tools +

- Validation Rules
- Workflow Rules & Actions
- Email Alerts / Field Updates

Basic Configuration +

- Apps, Tabs & Record Types
- Business Process customization
- Page Layout optimization

Process Builder +

- Introduction & use cases
- Creating automated processes
- Best‑practice tips

Approval Process +

- Designing multi‑step approvals
- Order of execution
- Email & field‑update actions

Flows (Flow Builder) +

- Screen vs Auto‑launched flows
- Record‑Triggered flows
- Debugging & deployment

Reports & Dashboards +

- Report types (Tabular, Summary, Matrix)
- Dashboards & components
- Scheduling & subscriptions

Query Language (SOQL / SOSL) +

- SOQL basics & relationship queries
- SOSL search queries
- Governor limits

Apex & Triggers +

- Apex syntax & classes
- Trigger context & events
- Bulkification best practices

Data Management +

- Data Import Wizard
- Data Loader operations
- Mass delete & export

Visualforce & Lightning Components +

- Visualforce basics
- Aura vs LWC introduction
- Component deployment

Deployment & Debugging Tools +

- Change Sets & Sandbox types
- VS Code & SFDX CLI
- Debug logs & checkpoints

Salesforce Course Review

"I landed my first Salesforce Admin job just a month after completing the course!"

Neha, Certified Salesforce Admin

"This course made Apex development easy to grasp, even for someone from a non-tech background."

Raj, Junior Salesforce Developer

"I now build automated workflows with Flow and Process Builder like a pro!"

Lina, CRM Consultant

"Thanks to the hands-on projects, I was able to confidently crack my Salesforce Platform App Builder certification."

Omkar, Salesforce App Builder

"The real-time case studies gave me clarity on Salesforce integration and deployment."

Fatima, Business Analyst

"Learning Salesforce with this course was the best decision for my career switch!"

Arjun, Career Switcher

"I landed my first Salesforce Admin job just a month after completing the course!"

Neha, Certified Salesforce Admin

"This course made Apex development easy to grasp, even for someone from a non-tech background."

Raj, Junior Salesforce Developer

"I now build automated workflows with Flow and Process Builder like a pro!"

Lina, CRM Consultant

Frequently Asked Questions (FAQ)

What is Salesforce?

Salesforce is the world’s leading cloud-based CRM (Customer Relationship Management) platform used by businesses to manage sales, customer service, marketing, and more.

Do I need coding knowledge to start learning Salesforce?

No, Salesforce has both no-code tools like Flow and low-code platforms. You can begin as a Salesforce Admin without any coding background.

What roles can I apply for after completing this course?

You can apply for roles like Salesforce Admin, Developer, Consultant, Business Analyst, or App Builder depending on your chosen path and certifications.

Does the course include hands-on projects?

Yes, you’ll build real-world Salesforce apps and workflows in your own developer org to practice what you learn.

Will I learn how to use Salesforce Flow and Process Builder?

Absolutely. Automating business processes using Flow, Workflow Rules, and Process Builder is a core part of the training.

Does this course prepare me for Salesforce certification?

Yes, the course prepares you for certifications like Salesforce Administrator and Platform App Builder with practice tests and guidance.

Will I learn Apex and Lightning Web Components?

If you choose the Developer track, you’ll learn Apex (Salesforce's programming language) and build apps with Lightning Web Components (LWC).

Is this course beginner-friendly?

Yes! It's designed for complete beginners with no prior CRM or tech experience. We start from scratch.

Do I get a certificate after completing the course?

Yes, you’ll receive a course completion certificate, and we guide you on registering for official Salesforce certifications.

Can this course help me get freelance or full-time jobs?

Yes. Salesforce skills are in high demand globally. The course includes career tips, resume help, and portfolio projects to help you land jobs.

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